I would like to be able to prevent a triggered message from displaying if the user has visited a certain URL.
I would like to be able to keep the chat button on mobile but prevent triggered messages from popping up.
When the status of a contact is changed from "Lead" to "Known Contact", the segment values at the top of the screen remain unchanged. When I then click on "Leads", I am presented with contacts who ...
From a SEO perspective, we would need our KB articles to use a slug in the correct language.
This was important because woocommerce can have the sticky menu on the bottom in the mobile phone
Actually i can move it via css but it is better to have xeno native offset settings
Submitting testimonials about the products or service is also important for products quality improvement and customer service efficiency
A Journey of video tour of guiding customer will be great
Allowing to submit feedback with multiple questions, true false and others will be great improvement on customer service and products.
Didn't find out until days later that multi category integrations are unavailable. Please allow multiple integrations per category.
It asks for the public api key but Clearbit provides a secret api key and publishable api key. Language is important here.
In Slack, when you do up arrow in the text field, it automatically edit your last message.
Would be great, it's generally when you just posted that you see the typo :)
Also, the edit mode is more o...
Would be really great to have a "call me back" option, for visitors who prefer a call to chatting.
Adding our phone number will create inbound calls, which we want to avoid.
Currently Xeno uses one list for KB to show all posts between all brands. Between brands, I have same-name categories i.e. "Common Questions" and there is no way to tell whether a post is in what K...
similar how to Twak.to or the trial of Crisp Chat that I am doing, has it where you can see the text that someone is typing before they send it. Please see the attached screenshot of a composed me...
Similar to the triggered message but it would be things along the lines of
/serverinfo (press enter)
sent the message with what is listed to be put in that i.e
Seattle Server Specs
blah blah bla...
Datagran is an all-in-one AI data workspace that integrates, analyzes and manages digital data to help you reduce clutter and grow. This miraculous tool helps departments (business intelligence, ma...
Simply powerful CRM that automates your data to build better relationships and make more sales.
This system has access to multiple communication channels for multiple brands. It would be a significant target for a hacker.
Please implement two-factor authentication (2FA) as soon as possible.
My account was setup using my email address. With other systems, there is an option to connect a Google Account after creating the account. While there is an option to use a Google Account to login...
The email sent to the visitor after a chat should have a normal from email address, and the generated reply email should be in the reply to field.
Also would be great if the email sent to the visi...
The summary email sent to the visitor is very bare. It should show the brand logo and context of the email at least so they know who it's from and what it's about. Right now it just shows the lates...
Pulling data from hubspot would be great, currently only sends
Just added a Mixpanel integration and the token was "invalid". Xeno's script broke because of this.
Translations for bots are not working properly, the text that is supposed to change language is in fact still in English
Dashly.io is a competitor, and they have signups/popups so that the whole journey is continuous. Otherwise, one would have to import contacts from a separate email list into xeno. This also helps s...
I would like to be able to manually create a contact in Xeno so I can reach out to my current customers. I think Xeno has everything available to also be an amazing marketing tool for busi...
When a category is empty in a certain language, hide it overall from the KB in the specified language.
My example screenshot is from our EN KB. While there're 14 articles in French, it's empty in ...
WhatsApp is one of the biggest messaging platform in the world. Upvote this and get WhatsApp when it is available
I'd love to see help Ninja integration
Beamer is compatible with Intercom, Drift, etc so should be compatible with Xeno too. :)
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