Posted by Adam Callaway, on 08 Nov 2019
Could you allow for a chat to be converted into a text chat similar to the feature of Podium. Allows chat to continue even after the customer has left the website... Would be an amazing feature.
about 1 month ago
Hi Adam :) We have this feature, but for e-mails. This means, if your visitor's e-mail is known, you can keep messaging them even after they leave the chat and/or your website. Is this something that could cover your use case? Let me know. :)