Could you allow for a chat to be converted into a text chat similar to the feature of Podium. Allows chat to continue even after the customer has left the website... Would be an amazing feature.
8 months ago
Hi Adam :)
We have this feature, but for e-mails. This means, if your visitor's e-mail is known, you can keep messaging them even after they leave the chat and/or your website.
Is this something that could cover your use case? Let me know. :)
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