I see this many times, even i upload my avatar.Avatar does not show in email invitation (gmail)screenshothttps://a.cl.ly/nOukrv7v
Hey guys, When we create news or meetings types, this generates a web page for instance https://help.merlinleonard.com/news/4123. Just did an site audit with Semrush and Semrush seems to think that...
Throughout the meeting booking process inconsistent dates show. For example, when clicking on April 22 date, next step shows April 21, and on the next step, again April 22. See animation attached. ...
Integration with social networks has encountered problems in multiple languages. I believe the best solution would be to have the option to disable the multi-language feature (which is not possible...
I just tested it - the app is closed on iOS and I write a chat message. There is no notification on my iphone. This is really bad because I wont be able to answer chat requests then. By the way: Wh...
I entered the fallback text "there", the but the text "Visitor" displays instead in the pop-up message instead.
When you edit a contact, the "last seen" value is updated as well. This is incorrect. If you edit a contact it shouldn't change the time the system last saw that contact on the site.
It appears as though the city detection is not working. I've set a message to only display if a visitor is not in my area (I have another message that I want to show if a visitor is in my area), bu...
I have edited one of the example triggered messages and renamed it, but the name has not been updated on the "Triggered Messages" page. It still says "Example: In-App Welcome Message".
When the status of a contact is changed from "Lead" to "Known Contact", the segment values at the top of the screen remain unchanged. When I then click on "Leads", I am presented with contacts who ...
From a SEO perspective, we would need our KB articles to use a slug in the correct language.
Tested on iPhone Xs. Issue/Improvement 1: Pertains to both mobile browser and native app versions: When toggling the 3 dots next to a yellow chatbot message, half of the “Delete” option bleeds of...
On any Xeno help center top category, a message saying "We didn't find any results for your search """ is displaying at the bottom of the page even though the user hasn't used the search function. ...
I've been trying to integrate Mailchimp in my Xeno account, and I get a 502 error in some JS. So the loader keep spinning. Attaching the console for your reference.
When the visitor responds to the screenshot request, a new tab opens up. When clicking Yes, this URL opens in a new tab: about:blank?response=Yes When clicking No, this URL opens: about:blank?respo...
The constant notifications make it hard to work in the KB post editor. It's not only visual: if you click on the X to close the nofications indivually or with "mark all read", it forces a full rel...
See this screencast walkthrough - http://research.pachecoconsulting.co/qrXrPw In-App Welcome Message (message trigger) showing name instead of title
Settings -> During Chats -> "Bot response after 90 seconds of inactivity" option doesn't work properly. Steps to repro: 1) Open up a chat with yourself from another computer or an Incognito ...
After 120 seconds, the bot says this : I sent the following message to ******* after 120 seconds without a response: Désolé, nous ne sommes pas disponibles pour le moment, soyez assuré que nous v...
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